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June 18, 2013
Brian Solis Disruptive Selection: Nature's Way of Weeding Out the Average Business
By Brian Solis
Disruption!

It’s everywhere. I live in Silicon Valley where many say that the terms disrupt and disruption have become buzzwords. Pundits believe that the word is losing its promise and impact through the acts and examples of entrepreneurs and businesses that misuse the word to describe intentions rather than associating it with a desired or natural effect.

In some of the startup meetings I attend for example, digital disruption is actually a stated business objective. Instead of “killing it” or “crushing it” many businesses are aiming now to disrupt it!

Kidding aside, disruption is more than a buzzword of course. It is a term that is becoming an important part of everyday business to describe what is happening to and around markets and ultimately companies everywhere. While it may be a genuine goal, disruption is the act [...]

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Turn Customer Complaints Into Gold For Your Business (Video)
I’ll never forget being on a call with an expert (along with 10 other people), so we could all learn more about running an online store on this interwebs thing.

That was 10 years ago, but what occurred during that call made such an impression on me I’ve never forgotten about it.

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